Frequently Asked Questions
Your Tree Service Questions Answered
Get the Expert Answers You Need
Before hiring a tree service company, be sure they're able to answer all of your questions. Our team has gathered the most common questions from homeowners about invoicing and payment options, our service standards, and what to expect when working with us.
Site Visits & estimates
Do I need to be present when you visit my property to provide a proposal?
Do you charge to provide a proposal?
Can you give me a proposal over the phone?
I'm ready to move forward. How do I accept your proposal?
Scheduling
How can I get my project scheduled?
Why can't I schedule a date for my work to be done right away?
Hey, I see your guys working across the street! Can they come over to do a quick job for me today?
Invoices & Payment
Do I need to pay the crew when they are done?
Should I tip the crew?
What forms of payment do you accept?
About Us
Do you have proper insurance and workers compensation?
Do you work with HOAs?
Do you work in the winter/snow/rain?
What to Expect
Do I need to be there when you do the tree work?
Can you diagnose a problem over the phone?
What if I have pets or animals on my property?
Do I need to mark any underground lines or structures?
About Certified Arborists
What is a Certified Arborist and why should I hire one?
What's the difference between a Certified Arborist and other tree care workers?
Is hiring a Certified Arborist worth the investment?
What tree work can I do myself?
Need Tree Work Done Right?
From fallen limbs to stumps, we handle the heavy lifting and cleanup with professional care. No shortcuts, no mess left behind.
